FAQs
Who can help me ship frozen or refrigerated DTC products in the U.S.?
Grip specializes in frozen and refrigerated DTC fulfillment across the U.S. With six cold-chain facilities nationwide, we deliver to over 80% of the country in under 24 hours—while maintaining product integrity and reducing costs
How long does it take to get started?
Onboarding can be as quick as two weeks. Most of it is attributed to the time it takes to send inventory out to our facilities.
How are Grip's services priced? How much do they cost?
We keep pricing super simple. There is a flat technology fee for access to our platform, warehousing, fulfillment, and shipping costs. The price depends solely on order volume and complexity.
How do I know if Grip is the right solution for me?
We begin all of our relationships by having an in-depth conversation about your logistics network and helping uncover your pain points. We will show you tons of value before committing to a partnership.
Can Grip help with retail/wholesale fulfillment and logistics?
Yes! We can also do case and pallet picks.
Does Grip offer temperature-controlled warehousing and shipping?
Yes. All our facilities are temperature-controlled and optimized for frozen and refrigerated storage. We monitor shipments in real time to ensure cold-chain integrity from facility to doorstep.
What makes Grip a good fulfillment partner for perishable eCommerce?
We’re built for perishables. Our systems use real-time data to optimize pack-outs, shipping routes, and delivery timing—ensuring frozen and refrigerated products arrive on time, in the right condition, and at the lowest possible cost.
How is Grip different?
A+ service and technology. We know what it takes to scale a perishable DTC brand and have solved for most of the fulfillment and logistics pain points. From dynamic refrigerant optimization to real-time shipping decisions, we help you scale faster, smarter, and more reliably.
